SERVICE AGREEMENT
THIS AGREEMENT is made as of [DATE], between [CLIENT NAME] ("Client") and [SERVICE PROVIDER NAME] ("Provider").
1. SERVICES
The Provider agrees to provide the following services (the "Services"):
- [DETAILED DESCRIPTION OF SERVICES]
- [DELIVERABLES]
- [ACCEPTANCE CRITERIA]
2. SCOPE
- This Agreement covers [DESCRIBE SCOPE].
- Work outside this scope will be quoted separately and requires written authorization.
3. TERM
- Start Date: [DATE]
- End Date: [DATE / COMPLETION OF SERVICES]
- [ ] Renewal: [AUTOMATIC / BY AGREEMENT]
4. FEES AND PAYMENT
- Fee Structure: [FIXED / HOURLY / RETAINER / MILESTONE]
- Fixed: $[AMOUNT] total
- Hourly: $[RATE]/hour, estimated [HOURS]
- Retainer: $[AMOUNT] per [MONTH]
- Milestones: [DESCRIBE]
- Invoicing: [WEEKLY/MONTHLY/ON MILESTONE]
- Payment Terms: Within [NUMBER] days of invoice.
- Late Payment: Interest at [%] per month on overdue amounts.
- Expenses: [REIMBURSABLE WITH RECEIPTS / INCLUDED / N/A]
- Currency: [CAD/USD]
5. DEPOSIT
- Deposit: $[AMOUNT] due on signing, [APPLIED TO FINAL INVOICE / NON-REFUNDABLE].
6. CLIENT OBLIGATIONS
The Client shall:
- Provide timely access to information and personnel.
- Designate a point of contact: [NAME, TITLE, CONTACT].
- Review deliverables within [NUMBER] days.
- Provide feedback and approvals promptly.
- Pay invoices per the terms.
7. PROVIDER OBLIGATIONS
The Provider shall:
- Perform the Services in a professional and workmanlike manner.
- Meet agreed timelines and milestones.
- Assign qualified personnel.
- Comply with applicable laws.
8. CHANGE ORDERS
- Any change to the scope must be documented in a written change order, signed by both Parties, with adjusted fees and timeline.
9. INTELLECTUAL PROPERTY
- [ ] All deliverables become the Client's property upon full payment.
- [ ] Provider retains ownership; Client receives a [LICENSE - DESCRIBE].
- Provider retains rights to pre-existing tools, methods, and IP.
10. CONFIDENTIALITY
- Each Party shall keep confidential the other's proprietary information.
- Obligation survives [NUMBER] years after termination.
11. WARRANTIES
- The Provider warrants the Services will be performed professionally.
- The Provider warrants deliverables will not infringe third-party IP.
- [ ] Warranty period: [NUMBER] days for defects.
12. LIMITATION OF LIABILITY
- Provider's total liability shall not exceed the fees paid under this Agreement.
- Neither Party is liable for indirect or consequential damages.
- [EXCEPTIONS: GROSS NEGLIGENCE / WILLFUL MISCONDUCT]
13. TERMINATION
- Either Party may terminate for material breach with [NUMBER] days' notice to cure.
- The Client may terminate for convenience with [NUMBER] days' notice; pays for work completed.
- Upon termination, the Provider delivers work-in-progress and is paid for completed Services.
14. GENERAL
- Governing Law: [JURISDICTION]
- Dispute Resolution: [MEDIATION / ARBITRATION / COURT]
- Notices: [ADDRESSES]
- Assignment: Neither Party may assign without consent.
- Entire Agreement: This is the entire agreement between the Parties.
Client: _______________________ Date: __________
Provider: _______________________ Date: __________
Witness: _______________________ Date: __________